Warranty & Returns
We offer a 30 day money back guarantee on all hardware less the cost of the service. We also offer an optional 2 year warranty, so there’s absolutely nothing to lose and plenty to save with our devices.
If, within 30 days, you have an issue with your device then we will issue a refund after we receive the device with the original undamaged packaging, contents and accessories. All refunds will be issued to the original purchaser minus the subscription fee.
If you purchase the optional 2 year warranty and we cannot fix the issue remotely, then you will receive another device free of charge after we receive the old unit. Simply contact us for assistance.
Note that devices found to have water damage or physical damage are not eligible for replacement or refund.