Why is nothing loading?

One of the most common causes of streaming issues is weak or intermittent internet connectivity. Frequent buffering or loading, problems starting the app, or trouble playing a TV show or movie on your device generally indicate a slow or interrupted internet connection.

Please try:

  • Restarting your modem and router. Usually unplugging your modem and router for 30 seconds resolves most internet connectivity issues.
  • Try a different internet connection. You can connect to your hotspot or a different network.
  • Move your router higher or closer to your device.
  • Use an Ethernet cable. Plug an Ethernet cable into your device to get a direct connection.
Category: Buffering